Privacy Policy
Bacha Way Travel SARL ("we", "us", or "our") operates the Bacha Rides platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our chauffeur services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a booking (name, email, phone number, pickup/drop-off addresses)
- Register for a business account
- Contact our concierge desk
- Subscribe to our newsletter
We also collect payment information through our secure payment processors (Stripe and PayPal). We do not store full credit card details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings
- Communicate with you about your transfers
- Provide customer support
- Send service-related notifications
- Improve our services and website experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Assigned drivers to fulfill your booking
- Payment processors to complete transactions
- Service providers who assist our operations (hosting, analytics)
- Legal authorities when required by law
4. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how visitors use our site. See our Cookie Policy for details.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also object to certain processing or request data portability. To exercise these rights, contact us at the email below.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at bachawaytravel@gmail.com.
Last updated: June 2026